We are pleased to announce that following a successful audit of our procedures, we have been awarded ISO 9001 Quality Management System certification for the sales and distribution of construction and drainage products.
ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).
Nigel Pritchard, MJ Abbott’s Purchasing/Direct Sales Manager, commented:
“It was a lot of hard work to document all our procedures, but both our customers and our staff are already beginning to see the benefits of our Quality Management System in terms of fewer picking errors and fewer returns.”
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